How can I report parking problems?

Frome Town Council does not have authority to deal with illegal parking or enforcement. This is down to the Police, Mendip District Council and Somerset County Council.

You can report a problem by emailing:

Or calling 0300 123 2224

There are a variety of parking restrictions, for example:

  • bus stops
  • no loading areas
  • on-street pay & display bays
  • resident only bays
  • school “keep clear” zones
  • taxi bays
  • time-limited waiting bays or loading bays
  • yellow lines
  • on-street pay & display bays

Where there is a restriction in place there are usually signs to indicate what this is – except (more often than not) double yellow lines – as this is a no parking zone.

If you are not sure about what restrictions are on your road then you can look them up here on The Highway Code website. This website lists many types of parking restrictions that apply in the UK.

Request parking restrictions on your road:

As well as reporting those not adhering to current parking restrictions, you can request new restrictions be put in place on a street or road. To do this you need to contact the County Council which is the local highways authority.

You can also apply for a disabled parking bay on your street.

Get in touch with the County Council relating to parking with the information below:


Roads and Transport Team
Telephone: 0300 123 2224
Opening Hours: Monday to Friday 8am to 6pm, Saturday 9am to 4pm and Sunday closed.

If you feel there is an issue around public safety with parking outside of these hours please contact the Police on 101 to report the problem.

You can view confirmed Traffic Regulation Orders in your area here

Car Parks

Mendip District Council operates most of the car parks throughout Frome. You can find a list of these along with the charges associated with their use on the Mendip District Council Pay & Display Car Parks page.

Mendip District Council is not responsible for Aster Ltd car parks or privately owned car parks.

Enforcement of parking regulations (on and off street) is the responsibility of Somerset County Council.

Parking fines and Penalty charge notices:

Any Penalty Charge Notice is the responsibility of the County Council.

The telephone number for any query about these is 0300 123 2224

You can also email:

Or write to:

Somerset Parking Partnership
Somerset County Council
County Hall

Last checked April 2020.