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Street lights


If you have a problem with street lights on an area of land adopted by Somerset Council, you can call them on this number:

0345 601 0939 Monday to Friday from 8am to 5pm. You can also fill out an online form.

When you contact Somerset Council, please provide the following information (if available):

  • Your name and telephone number, in case they need to call you back
  • Where the street light is (on which road and area of Frome)
  • The number on the street light itself
  • Is the street light outside a building? Postcodes can help!

For out of hours emergency issues relating to street lights, telephone: 0345 795 9639

Examples of out of hours faults include:

  • exposed wires
  • damaged/vandalised equipment
  • loose fittings in the ground
  • failures of large areas of lighting, like on a major road or roundabout

If the light is on private land, then the landowner is responsible for maintaining the streetlights.

Requesting new street lights

If you would like to request a new street light please contact Frome Town Council, with as much information as possible.

Moving or removing street lights

Requests to have a street light moved or removed needs to be put in writing. If you would like to request a street light is moved or removed, please email highwaylightingteam@somerset.gov.uk.

21 October 2015
Last Updated
11 April 2023