Home > FIND > Family Support and Advice > Health and Wellbeing > Health Visitors and School Nurse Team

Health Visitors and School Nurse Team

nurse putting plaster on child's arm

Health Visitors

In lieu of the usual twice weekly drop-in groups, there is the options to book an appointment at our Health Visitor led clinic (if you have concerns or need advice) on Wednesdays, or self-weigh clinics (if you do not need to see a Health Visitor) on a Thursday afternoon. Please contact your Health Visitor if you would like to book an appointment. 

The Health Visitors offer a minimum of 5 core contacts within the first 5 years. This is known as our “Universal Service”. Families will routinely be offered the following appointments either face to face or over the phone:
Antenatal (whilst you are pregnant)
New birth (usually between 10-14 days)
6-8 week review
9-12 month review
2-2.5 year review

The Health Visiting Team can support you between these times, additional contacts will be agreed with you depending on your needs. If you need additional support between these contacts please contact your Health Visitor.

Another way to contact the Health Visitors is through ChatHealth. There is always a Somerset Health Visitor on duty to offer you tailored and confidential health advice, Monday-Friday 9am-5pm. To access ChatHealth text 07480 635514.

Another place to find useful information is our Facebook Page; ‘Frome Health Visitors’. Please follow us to keep up to date with the latest information about the Health Visitors and the local area.

Contact the Health Visitors team:

Phone: 0300 3230118, email: eastmendiphealthvisitors@somerset.gov.uk or visit their Facebook page.

School Nurse Team

The Frome school nurse team consists of two school nurses and one school nursing assistant. They cover over 23 schools in Frome and the surrounding area including first schools, middle schools, senior school, SEN specialist schools and an independent school.

They help promote and support children aged 5-19 to live safe and healthy lives; and to liaise with multi-professional agencies to achieve this.

Contact the School Nurse Team

Phone: 0300 7909852, email: mendipSN@somerset.gov.uk or visit their Facebook page.

Chat Health

Chat Health is a new initiative which was launched in June 2020 and managed by the School Nurse Team. This is a nationally recognised, secure and confidential text messaging for young people. It allows them to access health care professionals easily and anonymously for advice and support.

The service is also available for parents on a separate line.

Young People (11-19 years) can text: 07480 635 516

Parents of children aged 5-19 years can text: 07840 635 515

13 May 2021
Last Updated
13 May 2021