Whether you have questions about lowering your energy bills, moving to low carbon heating, home insulation or dealing with energy debt, the Healthy Homes team are here to help by providing advice and support:
- Understanding your bills, reducing energy use, switching tariffs, meter readings, and heating system controls
- Tips on ventilation; avoiding and dealing with condensation, damp and mould
- Improving your home’s energy efficiency, including advice and support on DIY or installing a new heating system, ventilation or insulation
- Accessing grants, low-income loans, or claiming benefits including the Warm Home Discount Scheme
Contact us by email or by calling 01373 480391 for advice on energy, retrofitting your home, or to borrow the Thermal Imaging Camera.
You can also call the CSE’s helpline on 0800 038 5730 for free advice and support; they are especially helpful if you are struggling with debt or have no heating or hot water.
Drop in advice sessions
Stop by for a one-on-one discussion with one of the trained energy advisers at a regular drop-in session below. If you would like us to come and hold a regular or one-off energy advice session in your area, please contact us email or by calling 01373 480391.
Frome Medical Practice , 12-4pm
- First Wednesday of every month
The Pantry, Elliot Building from 2-4.30pm
- Second Tuesday of every month
The Key Centre 9am –11am
- Third Wednesday of every month
Town Hall 2.30 – 4pm
- Fourth Thursday of the month
Home visits
Healthy Homes visits are delivered by Frome Town Council’s Healthy Homes team and our fantastic fully trained Energy Champion volunteers. The volunteers provide general energy advice, and can also help with:
- Installing free draughtproofing, radiator panels, thermal curtains, hot water tank jackets – funded by FRECo
- If appropriate they can refer you to CSE for grant funded energy improvements, or help with supplier issues and energy related debt.
- Contacting your energy provider or landlord regarding energy issues
Our Energy Champions can visit in the daytime, evening or weekends. You can request a visit by email or by calling 01373 480391.
Become an Energy Advice Champion
Could you commit a few hours a week or month and would like to make a difference to people’s lives, reducing their energy bills and their carbon footprint? Frome Town Council are looking for Energy Advice Champions to support the expanding Healthy Homes project.
You’ll be a part of a friendly and supportive team, providing energy advice to groups and individuals with initiatives such as regular drop-in energy sessions, pop-up events and home visits. Full training will be provided and hours of volunteering can be flexible.
If you are interested or would like more information, please email or call 07597 700837.
