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Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support, and legal services.

National helpline

Free emergency helpline is open 365 days a year and is often the first port of call for people facing a housing crisis.

Face-to-Face Services

Advice and support services across the UK giving people one-to-one, personalised help with all of their housing issues.

Online advice

You can find expert information about everything from reclaiming your deposit to applying as homeless, and you can talk to an adviser over webchat.

Legal support

Shelter’s solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction.

5 May 2021
Last Updated
18 May 2021