Website
Email
Phone
Citizens Advice Somerset Adviceline Freephone – 0808 278 7842. Consumer Service Freephone – 0808 223 1133
Opening Times
Phone lines: Monday to Friday, 9am – 4pm (not including bank holidays)
Consumer phone lines: Monday to Friday, 9am – 5pm
Drop-ins:
10am – 1pm every Monday (except bank holidays) at the Town Hall
Consumer phone lines: Monday to Friday, 9am – 5pm
Drop-ins:
10am – 1pm every Monday (except bank holidays) at the Town Hall
Citizens Advice Somerset offer people free, confidential, and impartial advice on their rights to help them find a way forward with the problems they face. They offer advice in many different areas such as benefits, employment, housing and relationships. Their General Advice can be accessed here.
Citizens Advice Somerset have a range of Specialised services. These are funded projects designed to address specific issues in the community. Please use the relevant link to find out what they can offer:
- Better-off benefit calculations
- Crisis and resilience help
- Domestic abuse litigants in person
- Hinkley Point C advice and community empowerment
- Health & Social Care keyworker advice
- Macmillan money and more service
- Money & debt advice
- Multiple Sclerosis access to advice
- Open Mental Health Somerset
- WE Stand Against Hate Crime
They have drop-ins at Frome Town Hall on Mondays, 10am – 1pm.

