Cash Access UK, the organisation set up to protect access to cash across the UK, has confirmed that the banking hub in Frome has opened in its permanent location at 12-14 Westway Shopping Centre.
The official opening will take place on Friday 28 November at 12 midday. Everyone is welcome to attend.
Customers of all major banks can visit the hub any weekday between 9am-5pm to carry out regular cash transactions including cash withdrawals and deposits as well as checking balances or paying bills. Additionally, the hub also offers a community bank service where customers can talk to their own bank in a private space about more complicated issues on the day their bank is in the hub:
- Monday: HSBC
- Tuesday: Barclays
- Wednesday: NatWest
- Thursday: TSB
- Friday: Halifax
Frome’s banking hub was recommended following the closure of the town’s final bank branch. While the site for the permanent hub was being refurbished, a hub was opened at a temporary location in Frome Library. The temporary location is now closed.
There are now five hubs open in Somerset in Crewkerne, Keynsham, Nailsea, Wellington and Frome.
Gareth Oakley, CEO at Cash Access UK: “I’m happy to announce the opening of our Frome hub in its permanent home, ensuring crucial access to cash and face-to-face banking services for residents and businesses across the community. Customers can visit on any day of the week for their everyday banking transactions, and if you have a specific or more complex enquiry for your bank, a Community Banker will be there to help on the day they’re in the hub.”
Cllr Anne Hills cut the ribbon at the opening and said:
“It is an honour to be here today, not just as a Frome Town Councillor, but also as a volunteer for Prosper Frome.
With the closure of the bank branches, many in our community – individuals and businesses – have felt left behind, facing real challenges in managing their finances. This banking hub is the answer to that challenge.
“Thanks to the efforts of Cash Access UK, Prosper Frome and Frome Town Council, Frome is not left without the banking services it deserves. This hub will provide not just cash access, but a place for in-person banking, bill payments, and the human interaction that is so often missed in a digital world.
Thank you to everyone who made this possible. I am incredibly proud to declare the Frome Banking Hub officially open!
If you would like to know more about the banking hubs, please contact: cashaccessuk@cicero-group.com.
