We’ve put together some details of key organisations that can help offer advice, support and guidance on issues including debt, benefits, housing, careers and training.
For more detailed information on redundancy advice and mental health, take a look at these pages:
Benefits, money & other problems
The Citizens Advice Bureau
Give advice and help solve problems, including debt and consumer issues, benefits, housing, legal matters, employment, and immigration. Advisers can help fill out forms, write letters and negotiate with creditors. The Citizens Advice Bureau can help with appeals and will support people presenting a case to a tribunal but do not act as their representatives or represent them at the tribunal.
Address: 5 King Street, Frome, Somerset, BA11 1BH
Tel: 03 444 889 623
Opening hours: Monday 10am – 2pm, Wednesday 10am – 2pm, Friday 10am – 2pm
Frome Debt Centre
Offering free advice to anyone in debt, Frome Debt Centre is a partnership between Holy Trinity Church and the charity Christians Against Poverty. Call to make an appointment.
Telephone: 0800 328 006 (free of charge)
Council Tax is payable to Mendip District Council
For account enquiries, including new accounts and to find out how much council tax you owe or request a copy bill contact Customer Services:
Housing and housing benefits
Housing Options Team – Contact Mendip District Council
Telephone: 0300 303 8588
Careers and learning opportunities
Somerset Skills & Learning
Telephone: 0330 332 7997
Frome Jobcentre Plus
Address: 7-10 Kingsway, Frome, Somerset, BA11 1QW
Telephone: 0345 604 3719
Opening Times: Monday 8.30am – 5.00pm, Tuesday 8.30am – 5pm, Wednesday 8.30am – 5pm, Thursday 8.30am – 5pm, Friday 8.30am – 5pm
Find your closest Job Centre Plus offices, benefits and employment information here: Job Centre Near Me
Activities, employment and training for young people (16-25)
Frome Youth Club
Mondays & Wednesdays 7pm-9pm at Frome Youth & Community Centre, Vallis Road, BA11 3EF
Open Story Tellers
Address: RISE, Whittox Lane, Frome, BA11 3BY
Telephone: 01373 454099
Telephone: 0808 231 8991
Starting a business
Check out the wealth of information on starting a business on Mendip District Council’s website.