Advice, support and guidance

Where can I find advice and information on…

Somerset Winter Services

Please see the guide here

Benefits, Money, Family & other problems

– see our Solicitors Directory

The Citizens Advice Bureau

Give advice and help solve problems, including debt and consumer issues, benefits, housing, legal matters, employment, and immigration. Advisers can help fill out forms, write letters and negotiate with creditors. The Citizens Advice Bureau can help with appeals and will support people presenting a case to a tribunal but do not act as their representatives or represent them at the tribunal.

Address: 5 King Street, Frome, Somerset, BA11 1BH
Tel: 03 444 889 623

Opening hours: Monday 10.00am – 2.00pm, Wednesday 10.00am – 2.00pm, Friday 10.00am – 2:00pm

Council Tax

Council Tax is payable to Mendip District Council
For account enquiries, including new accounts and to find out how much council tax you owe or request a copy bill contact Customer Services:

Telephone: 0300 303 8588
Address: Council Offices, Cannards Grave Road, Shepton Mallet, Somerset, BA4 5BT

Housing and housing benefits

Housing Options Team – Contact Mendip District Council

Telephone: 0300 3038588

Careers and learning opportunities

Somerset Skills & Learning

Telephone: 0330 332 7997

Frome Jobcentre Plus

Address: 7-10 Kingsway, Frome, Somerset, BA11 1QW
Telephone: 0345 604 3719
Opening Times: Monday 8.30am – 5.00pm, Tuesday 8.30am – 5.00pm, Wednesday 8.30am – 5.00pm, Thursday 8.30am – 5.00pm, Friday 8.30am – 5.00pm

Find your closest Job Centre Plus offices, benefits and employment information here: Job Centre Near Me

Accommodation, activities, employment, and training for young people (16-25)

Routes – one stop shop

Address: Frome Foyer, 1a Palmer Street, Frome, Somerset. BA11 1DS
Telephone: 01373 473525

The Routes Youth Cafe

Opening times: Monday – Thursday: 10:00am – 5:00pm, Friday: 10:00am – 9:00pm, Saturdays 12pm – 5:00pm

Open Story Tellers

Address: Studio 8 Black Swan Arts 2 Bridge St Frome BA11 1BB
Telephone: 01373 471171

Starting a business

Check out the wealth of information on starting a business on Mendip District Council’s website.

Obtaining planning consent

Planning at Mendip District Council