Advice, support and guidance

Where can I find advice and information on…

Benefits, Money, Family & other problems

The Citizens Advice Bureau

Give advice and help solve problems, including debt and consumer issues, benefits, housing, legal matters, employment, and immigration. Advisers can help fill out forms, write letters and negotiate with creditors. The Citizens Advice Bureau can help with appeals and will support people presenting a case to a tribunal but do not act as their representatives or represent them at the tribunal.

Address: 5 King Street, Frome, Somerset, BA11 1BH
Tel: 03 444 889 623

Opening hours: Monday 10am – 2pm, Wednesday 10am – 2pm, Friday 10am – 2pm

Frome Debt Centre

Offering free advice to anyone in debt, Frome Debt Centre is a partnership between Holy Trinity Church and the charity Christians Against Poverty. Call to make an appointment.

Telephone: 0800 328 006 (free of charge)

Council Tax

Council Tax is payable to Mendip District Council
For account enquiries, including new accounts and to find out how much council tax you owe or request a copy bill contact Customer Services:

Telephone: 0300 303 8588
Address: Council Offices, Cannards Grave Road, Shepton Mallet, Somerset, BA4 5BT

Housing and housing benefits

Housing Options Team – Contact Mendip District Council

Contact the Housing Options Team for advice including council tax, rent arrears or if you’re at risk of eviction and homelessness.

Telephone: 0300 303 8588

Careers and learning opportunities

Somerset Skills & Learning

Telephone: 0330 332 7997

Frome Jobcentre Plus

Address: 7-10 Kingsway, Frome, Somerset, BA11 1QW
Telephone: 0345 604 3719
Opening Times: Monday 8.30am – 5.00pm, Tuesday 8.30am – 5pm, Wednesday 8.30am – 5pm, Thursday 8.30am – 5pm, Friday 8.30am – 5pm

Find your closest Job Centre Plus offices, benefits and employment information here: Job Centre Near Me

Accommodation, activities, employment, and training for young people (16-25)

Frome Youth Club

Mondays & Wednesdays 7pm-9pm at Frome Youth & Community Centre, Vallis Road, BA11 3EF

Open Story Tellers

Address: RISE, Whittox Lane, Frome, BA11 3BY
Telephone: 01373 454099

Specialist Education

Priory Education and Children’s Services offer a range of services as well as running three specialist schools in the area.

Telephone: 0808 231 8991

Starting a business

Check out the wealth of information on starting a business on Mendip District Council’s website.

Obtaining planning consent

Planning at Mendip District Council

Last updated July 2020.