Public Transport

Somerset County Council is the local authority which operate buses. There are other bus/transpot service providers which are privately owned.

You can search for and view bus timetables on the Traveline website. We can print off a timetable for you at the Town Hall or at our Information Point in the Black Swan at a cost of 10p.

Please be advised: Bus operators can change their timetables on any day during the year providing they give the Traffic Commissioners 56 days’ notice.


Transporting Somerset

Write to:

 Transporting Somerset PPC302

Somerset County Council

County Hall





Telephone: 0300 123 2224 (Monday to Friday 8am to 6pm, Saturday 9am to 4pm, Sunday closed).

How to apply for a bus pass…

To apply for a concessionary bus pass please download and complete Somerset County Council’s application form here.

You will need to complete this form and send it to them with a recently taken photograph (colour passport style), along with proof of your age and any disability.

You will also need to send the County Council proof of your home address. Documents they will accept are as follows:

Documentation for proof of age could be:

  • Birth certificate
  • Driving licence
  • Medical card
  • Passport
  • Pension book

Documentation for proof of disability could be one of the following:

  • Department for Work and Pensions Attendance Allowance
  • Department for Work and Pensions Disability Living Allowance award letter which gives details of your award for mobility and care components
  • Department for Work and Pensions Personal Independence Payment Statement of Entitlement, which gives details of your points awarded for Mobility Activities Moving around activity and Planning and Following Journeys’ activity
  • Letter from a medical professional on official headed paper that gives details of your disability and how it affects you carrying out normal day to day activities
  • Letter from Social Service

Documentation for proof of home address could be:

  • Bank Statement
  • Council Tax Bill
  • Driving Licence
  • Electoral Registration
  • Landline Phone Bill
  • NHS Medical Card
  • TV Licence
  • Utility Bill

What happens next?

Your bus pass application will be assessed and verified by Somerset County Council, and then the pass will be sent directly to your home address. They will also advise if you have not been successful in obtaining a bus pass.

What public transport services are available?

Buses available to various locations

E.g. Bath, Wells, Trowbridge, Chippenham, Westbury, Warminster

Most buses depart from the Market Place, Frome.

For a full list of bus routes through Frome visit:

Contact Traveline on 0871 200 2233

Other useful links:


to London, Weymouth, Bristol & beyond

The railway Station in Frome is located just off Portway.

Contact 08457 484950.

National Express Coaches to London & beyond

Contact them on 08717 818181.

You can buy tickets from our Information Centre point in Frome Town Hall.

Berrys Coaches – Superfast coaches to London

Contact 01823 331356. Tickets are also available from our Information Centre point in Frome Town Hall.



National Express



Journey planner or link to?






Diversions for the 267 on a Sunday market day can be found on the FIRST BUS website here: 

Market Place, Frome – CLOSURES (267)

Location: Market Place, Frome
Cause: Farmers Markets
Responsibility: Organisers and Local Authority
Dates: 2 Apr 2017 to 3 Dec 2017

Market Place, Frome will be closed between 10:00 and 15:00 on the following dates:

Sunday 2nd April

Sunday 7th May

Sunday 4th June

Sunday 2nd July

Sunday 6th August

Sunday 3rd September

Sunday 1st October

Sunday 5th November

Sunday 3rd December

Whilst the closures are in place service 267 will divert in both directions as follows:

From Berkley Road via Rodden Road, Portway and Christchurch Street West then normal route.

For more information please contact our Customer Services Department

Telephone: 0345 602 0121 (Calls cost 12p per minute plus network charges)

E-mail address:

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ