Frome Information Centre

Relocation of the Frome Information Centre

 In a move to develop the information services of Frome, the Information Centre, which is currently located at the Library, will be relocating to the newly refurbished Frome Town Hall and will be up and running again on 20th February. While email, social media, and telephone enquiries will remain unchanged, residents visiting in person will need to pop in to the new Town Hall on Christchurch Street East (the old Social Services Dept. and opposite the Memorial Theatre).

The Information Centre’s final day of operations in the library is today (27th January). Between these dates, the Information Centre Advisors will still be on hand to offer advice and answer any questions at the Frome Town Council offices at 5 Palmer Street, BA11 1DS.

Meg Mosley, Town Hall Manager said, “By moving the physical Information Centre to the new Town Hall we will have all sources of information under one roof. We will continue to provide the existing service to both residents and visitors that we offer in the library and there will be more too. The new Information Centre will provide information on volunteering opportunities in the town, for example.

“We accept that there will be some residents who might not be able to continue to visit in person and we are in discussion with the Cheese and Grain about establishing an information point there. The Cheese and Grain is open seven days a week which means visitors and residents alike can continue to access an information service in the town centre. Lastly, we will be improving signage in the town centre and make better use of notice boards. As an interim measure, the library will provide information for residents and visitors on town events, projects, and services with an unstaffed information point.”

For further information, please contact

You can always call 01373 465757 weekdays as well as popping to our Palmer Street offices or the Library to speak to our staff about an enquiry. Alternately go to or

A wide range of information on attractions, events & theatres, accommodation, transport.

  • Buy maps, walking guides & leaflets (including Frome Heritage Trail); local history books, cards & postcards, stamps; local souvenirs and gifts; RADAR keys.
  • Saver Tickets (for attractions) – Cheddar Showcaves.
  • Discount vouchers – Wookey Hole Caves, Fleet Air Arm Museum.
  • Saver Tickets for sale (for events)  – Bath & West Show, Frome Cheese Show, Stitch & Creative Crafts Show (Bath & West), Yeovilton Air Day, Dorset Steam Fair, Westfest (Bath & West) & other local events.
  • Sells National Express & Berrys coach tickets and coach cards.
  • Theatre tokens for sale.
  • Relocation Packs – for people moving to Frome.

Town Council Information Point – Information on all Council Services

When is the Info Centre open?

Open Monday to Friday 9.30am – 4.30pm,  9.30am-3.30pm on Saturdays.

Phones from 9am.

Contact details:

Address: Frome Information Centre, The Library, Justice Lane, Frome. BA11 1BE
Telephone: 01373 465757