Emergencies

In an emergency always call 999

Police

Telephone: 101
www.avonandsomerset.police.uk

If a crime is occurring now, or has just happened, call 999.  If it isn’t urgent or you are asking for an update or information then call 101.

For police enquiries, you can also visit the the Frome Enquiry Post at the Library. For opening hours click here.

You can find out more about your local Police and PCSOs (Police Community Support Officers), and how to contact them directly by clicking this link.

Need to report  a crime?

For non-urgent crime, you can report online via the online secure  reporting form www.avonandsomerset.police.uk/report

You can also report crime anonymously and securely to Crimestoppers via www.crimestoppers.org.uk or by calling 0800 555 111.

Fire

In an emergency, get out, stay out and call 999.

Devon and Somerset Fire and Rescue Service

Telephone: 01392 872 200
www.dsfire.gov.uk

Medical concerns

Telephone: 111
www.england.nhs.uk/urgent-emergency-care

If you’re worried about an urgent medical concern, call 111 to speak to a fully trained adviser. For less urgent health needs, contact your GP or local pharmacist. The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

  • give you self-care advice
  • connect you to a nurse, emergency dentist or GP
  • book you a face-to-face appointment
  • send an ambulance directly, if necessary
  • direct you to the local service that can help you best with your concern.

Gas – Emergency

Telephone: 0800 111 999
www.britishgas.co.uk

Electrical Emergency

National Grid: 0800 40 40 90

SSE Power Distribution: 0800 072 7282

Flooding

Floodline: 0345 988 1188
www.environment-agency.gov.uk/homeandleisure/floods

Environment Incident hotline